SiteGround Review – From a Web Master’s Viewpoint

If you have stumbled on this article, then you must be looking for the best web hosting provider. There are many web hosting companies out there, and SiteGround is one of the most popular and trusted web hosting company as on date.

SiteGround is a reasonably old company with its base in Bulgaria. This web hosting company is known of its excellent 24/7 customer care, higher uptime, amazing inbuilt features, etc.


Yet, the pricing is relatively lower which is $3.95/month. This price point is worth every penny as you get many additional valuable features such as daily backup, Cloudflare CDN, SSL, https, etc.

Let’s proceed further and find out more about SiteGround from a web master’s viewpoint.

Why is SiteGround one of our top picks?

Any web hosting company can be ranked on the following three most important factors –

  1. Speed
  2. Availability and safety
  3. Customer care

Above points can be further subdivided into several factors. In our detailed test results, SiteGround web hosting passed out with flying colors.

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  • SSD drives on all plans
  • 4 data centers in 3 different continents
  • Free CDN
  • SG Optimizer plugin
    • Caching mechanism
    • Automatic image optimization
    • Lazy image loading
    • GZIP compression
    • CSS & HTML minification
  • Free daily backup (OnDemand backup available)
  • Unique anti-bot AI to stop brute force attempts
  • Friendly UI – Easy cPanel, etc.
  • 24/7 customer care support – Tickets, live chat and phone
  • An expert pool of people in customer care – Backed by Support Gurus


Pros of SiteGround

You should be aware of your requirements before you even start looking for a suitable web hosting company. Here are three primary pros (advantages) of SiteGround.

1. Fast loading of websites

To be frank, fast loading of a website depends on several factors and one of those factors is server response or time to first byte (TTFB).

Whenever you hit any website name in the address bar, the request goes to the server which is hosting the website.

Now it all depends on the web server that how fast it sends the data. This is known as the time to first byte or TTFB.

Ideally, TTFB should be in between 100ms to 500ms. Our tests have shown that a website hosted on SiteGround server results in TTFB between 350-400ms.

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  • TTFB – ★★★★☆


SiteGround Page Speed Test

Stemjar is also hosted on SiteGround, and the above results are done on Google PageSpeed Insights.

Another critical factor which affects the loading of any website is the server location. You can also call it the location of a company’s data center.

SiteGround has explicitly mentioned that they have 4 different data centers placed at Singapore, Amsterdam, London, and Chicago. They have put their data centers strategically as to cover 3 big continents.

SiteGround datacenter location

Location of your server will also determine the website loading speed.

Suppose, if you are placed in Singapore and you are envisaging all website traffic locally, then there is no point in putting your website data in the London data center.

SiteGround will give you an option to choose a particular data center for hosting your website. This is very convenient as many web hosting company does not have this option.

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  • The choice of a data center – ★★★★★


After you host a website, you come to know that you require different plugins and functionalities to boost the speed of your site. All these extra features come with additional cost.

SiteGround provides SG Optimizer plugin which serves several functionalities such as caching mechanism, image optimizer, lazy loading an of an image, GZIP compression, and CSS/HTML minification.

Here you easily save around $50-$60 per year. Isn’t it amazing!

You may require re content delivery network or CDN if you have global traffic. CDN is a network of geographically distributed proxy servers which are used to serve cached content quickly to the nearest user.

SiteGround offer free Cloudflare CDN which makes your website load faster in any part of the world.

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  • CDN – ★★★★☆


SSD drives

SiteGround servers have SSD drives irrespective of any shared web hosting plan. SSD drives enable thousand times faster execution as compared to regular spinning disk drives.

Also, SSD drive does not suffer mechanical failures as much as any spinning drive does.

HTTP/2 network protocol

SiteGround servers support HTTP/2 network protocol which allows faster loading of websites. Also, HTTP/2 requires an encrypted connection, and as a result, SiteGround also provides free Let’s encrypt certificate.

NGINX server

SiteGround has NGINX server technology. NGINX is a web server technology which helps in speeding up the loading of static content of a website.

PH7 compatibility

PH7 is known of speed benefits, and SiteGround has it well implemented on their servers.

2. High availability and very safe

Uptime of a website defines how much it is available on the internet over a period. It is expressed in percentage, and even 99.98% uptime means more than an hour downtime per year.

You can imagine what one hour of downtime means for an e-commerce website.

SiteGround boasts 99.996% uptime. During our tests, we have experienced more than 99.99% uptime which is damn good.

SiteGround also guarantees that if you ever experience more than 0.1% downtime on a yearly basis, then they will provide you compensation.

SiteGround Uptime Claims

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  • Uptime – ★★★★★


SiteGround is trusted by the owners of 1800000 domains

Frequently you may have to update your website. In case, if something goes wrong, then it is always better to have backups available.

SiteGround provides the free daily automatic backup feature on all plans. This backup is available for 30 days. In short, you have multiple copies for a month time.

This is a quite essential feature, and you may get it outside on a paid plan.

SiteGround Backup

GoGeek and Cloud plan also get the instant or on-demand backup feature.

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  • Website automatic backup – ★★★★★


Malicious traffic is always a big problem for website owners. Here, online bots try to gain access to a website by brute-forcing its login.

These bots try multiple attempts to log in by using a combination of username and passwords. Even if you are using a strong password, these bots unnecessarily exhaust substantial server resources.

This can become a severe issue as for no reason your account limit will exceed, and you end up paying more charges to your web hosting company. 

SiteGround Anti Bot AI

But SiteGround servers have unique anti-bot AI which prevents millions of brute-force attacks. Every hour it blocks more than 2 million brute-force attempts across all their servers.

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  • Anti-bot AI – ★★★★★


Read how SiteGround blocks millions of brute force attempts.

Linux containers (LXC)

SiteGround’s platform is built on cutting-edge Linux containers or LXC. LXC is highly flexible, very stable and extremely resource efficient.

Pro-active server monitoring

SiteGround DevOps team has created in-house server monitoring functionality. It is a lightweight tool which can check for abnormalities and corrects them on its own.

It can even foresee upcoming issues and take preventive measures so that they do not occur.

Secure account isolation on shared hosting

On a shared web hosting plan, different websites reside on the same server. SiteGround was the first web hosting company which came up CHROOT account isolation.

So, it means your website is isolated in terms of security from other sites on the same machine.

3. Top-notch customer care

No matter how much you know about web hosting, you still require best in class customer care support to deal with occasional hiccups.

In my view, if you are a novice, then rank it higher on your list as you will require it frequently in your journey. The greatest strength of SiteGround is its top-notch customer care support team.

They have ticket-based support, live chat, and telephonic support. Did I miss any possible support…? Naah! SiteGround customer care 2 Most importantly, their customer care executives are knowledgeable, and you do have to wait in ques for more than a few seconds. SiteGround customer care They have average 10 minutes response on support tickets. Sometimes, their support gurus will go an extra mile and will configure things on your website for you at no cost. [custom_list type=”check”]

  • Customer care support – ★★★★★

[/custom_list] And not to forget they have tonnes of helpful content, such as tutorials, webinars, and setup wizard, over their website which will help you throughout your journey.

Above 3 points are core factors on which you can rate SiteGround. However, there are other advantages as well which can complement the overall judgment.

1. Affordable pricing

I must say that for first time users, SiteGround is offering an affordable plan ($3.95) which is kind of matching other web hosting companies.

Considering the quality of web hosting and the kind of support you get; this price point is fantastic.

SiteGround does not offer a free trial. But they do give 30-days money back guarantee for all shared hosting plans and 15 days money guarantee for cloud hosting plans.

2. Clean cPanel and friendly UI (user interface)

cPanel is integrated into the user area of SiteGround. The interface is clean, and things are beautifully laid out. You do not have to struggle for options or features.

cPanel area is again clean and straightforward. You suddenly feel empowered as you get the access to some powerful backhand feature for your website.

SiteGround cPanel

3. Unique tools for WordPress and Joomla

SiteGround has developed some unique tools for WordPress and Joomla. Some of those tools are Autoinstaller, Autoupdater, SuperCacher, Staging, and Git.

Not to forget that they even provide free drag and drop website builder to all plans.

4. Transparency and support to community

There are several web hosting companies out there who do not walk what they talk. In short, they miserably fail on what they commit.

But you will not find anything suspicious with SiteGround. They deliver what they promise. There is nothing fishy.

All web hosting plans are laid out with all details. There are no hidden charges. They even explicitly mention uptime and guarantee for compensation if they do not meet their claims.

SiteGround Plans - Transparent

SiteGround believes in giving back to the community, and that is why they have been supporting many WordCamps, Joomla Days, design and web hosting conferences.

Till date, they have sponsored close to 400 events and conferences. This clearly shows their stronghold as a company, and urge to more.

Siteground community support

5. Greatest from the industry endorses SiteGround

SiteGround has received great reviews from industries greatest such as Joost De Valk (Yoast CEO), Sayed Balkhi (Founder wpbeginner), etc.

Also, WORDPRESS.ORG has officially recommended SiteGround as the most popular, community-driven site building software worldwide.

Cons of SiteGround

No one is perfect in this world, and the same goes with SiteGround too. Even they have a few drawbacks. But most of them are related to their pricing structure and limited features.

1. Limited web space and monthly traffic

One of the deciding factors while you choose a web host is storage space. SiteGround does not provide enough space as compared to other web hosting companies.

But they clearly mention how much you will get with any of their plans. Startup plan comes with 10GB of web space and 10,000 monthly visitors.

To be honest, this might suffice a website which is getting launched. As it grows over time, you can easily switch to GrowBig or GoGeek plans which offer 20GB/25,000 visitors and 30GB/100,000 visitors respectively.

SiteGround limited access

2. Steep pricing after 1 year

SiteGround is quite competitive when you start with them. But after a year, you suddenly feel it on a costlier side. You might start with the StartUp plan at $3.95/monthly (Billed yearly), but after a year, you end up paying $19.95/monthly.

Same goes with other plans too. However, looking at the kind of features and service you get, this seems to be not a big concern.

Also, if you grow in your business, then this hardly matters in the longer duration.

3. No free website transfer with StartUp plan

There is no free website transfer with the StartUp plan. There are several other web hosting companies who provide free website transfer without any fuss.

After all, they are getting business and a new customer. Not everyone is knowledgeable enough to take export and import backup efficiently, especially in the case of website transfer.

Sometimes, even after doing everything right, you might get stuck somewhere. In my view, SiteGround should offer it for free.


SiteGround plans and pricing

Now let us see SiteGround plans and their pricing point with features.

StartUp Plan

This plan is a good fit for someone who is starting a website. You get 10GB space and accommodate 10,000 monthly visitors to the site.

You get following features with this plan.

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  • Free Website Builder
  • cPanel & SSH Access
  • Free CMS Install
  • 24/7 Technical Support
  • SSD Storage
  • Free Auto Daily Backups
  • 30 Days Money Back
  • Unlimited Email Accounts & DBs
  • HTTP/2 Enabled Servers
  • Free Let’s Encrypt SSLs
  • Free Cloudflare CDN
  • GDPR compliant


GrowBig plan

This plan would suit a website owner who has moderate requirements in terms of hosting many websites, disk space and monthly visitors to the site.

You get all the features which are there in StartUp plan and additionally, you get features such as –

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  • Free website transfer
  • Premium backup with single click restore
  • Unlimited websites
  • SuperCacher


GoGeek plan

This plan is for resource-intensive websites who expect close to 100,000 monthly visitors. You get all the features of StartUp and GrowBig. Additionally, you get features such as –

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  • On-demand backups
  • Premium server with fewer websites sharing the resource
  • PCI compliance e-commerce online shop


The final verdict on SiteGround

We do recommend SiteGround. In fact, Stemjar is hosted on SiteGround, and this is the biggest proof that we stick to whatever we have said so far.

The first look will give the impression that SiteGround is on a higher side. But after you compare its different features, such as fast website loading speed, excellent uptime, secure website, etc., with other web hosts, you realize it’s much better than its cheaper counterparts.

Disclaimer: Please note that mentioned links are affiliate links. So, it means that when you purchase through these links, you get additional discounts and we earn a small commission.


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